Frequently Asked Questions

What is the status of my order?
You can check on the status of your order on the “My Orders” page. If you’re not able to access the information you need, please contact us

Which payment methods do you accept?
We accept all major credit cards as well as Shop Pay, Apple Pay and Google Pay.

Is my information safe?
We take your privacy and the security of your information very seriously. We’ve designed our website to comply with all relevant privacy laws and have implemented strict security protocols to protect your information. Please read our Privacy Policy for more details.

When will I be charged for my purchase?
To ensure your berries are picked, packed and delivered ASAP we will charge your payment method immediately after your order is placed.

Can I cancel my order?
Because we’re picking, packing and shipping your FullBlues very rapidly to ensure you’re receiving the freshest berries, we cannot cancel an order after it is placed.

You can reach out to us at orders@fullblue360.com to discuss any issues with your order.

What is your return policy?
Due to the nature of our fresh fruit products, we do not accept returns.

Please reach out to us at orders@fullblue360.com to discuss any issues with your order.

Do you ever have sales?
Excellent question! Sign up for our Newsletter to get the latest on promotions and new products.

Do you sell gift cards?
Not yet! Check back with us closer to the holidays, or sign up for our Newsletter to get the latest on promotions and new products.

My berries did not meet my expectations. What should I do?
Let’s make this right. Please contact us.

When does my order ship and when can I expect to receive it?
Our berries are picked, packed and shipped rapidly to ensure we’re sending the freshest blueberries to our consumers within 72 hours of being picked. Each order is packed with insulation and biodegradable cooling packs to keep your berries fresh. We ship via FedEx for delivery within 1-2 business days.

What is the status of my order?
You can check on the status of your order on the “My Orders” page. If you’re not able to access the information you need, please contact us

How much is shipping?
Shipping is included for all orders to addresses in New Jersey, New York and Connecticut.

How do you get berries from farm to table so quickly? How do you ship your berries and guarantee consistent freshness?
We currently ship only to New Jersey, New York and Connecticut to ensure our customers are receiving fresh berries. Stay tuned on our website and social media to see our expansion plans!

My berries haven’t arrived after 3 days—what do I do?
We’re here to help. Please contact us or email orders@fullblue360.com

Where are FullBlues available for shipping?
We currently ship only to New Jersey, New York and Connecticut to ensure our customers are receiving fresh berries.

Do you deliver to P.O. boxes?
Due to the size of our packages and their fresh blueberry contents we do not ship to P.O. boxes.

I can't accept packages at home. Do you have any pick-up locations?
You can find our blueberries at select grocers in New Jersey, New York, Connecticut and Pennsylvania.

What are FullBlues?
The simple answer to that is, FullBlues are the best organic, jumbo blueberries in the world. To learn more, check out Our Berries and Our Farm

Why should I buy FullBlues instead of regular berries from the store?
First of all, we produce the best blueberries in the world. FullBlues aren’t just juicy, jumbo, and deliciously sweet—they’re sustainably grown with a revolutionary growing process that’s better for your taste buds, the berry, and our planet. Not to mention, our berries are picked and packed fresh to ensure you’re receiving delicious FullBlues every time.

Read more about our unique process and where we come from in the links below:
Our Story
Our Farms
Our Berries

Is all your produce organic?
Yes, all our produce is always USDA certified organic. Learn more about Our Farms and Our Berries

How do you ensure these berries are the best I've ever had?
Because we’re not just revolutionizing the way we grow blueberries, but how they taste, too. Want proof? Just give them a try.

Learn more about Our Story and Our Farms

What is the shelf life of my berries?
If stored properly in your refrigerator, your berries should stay fresh for up to 2-3 weeks.

How do I store my berries to keep them at their best?
We recommend you store your berries in the refrigerator right after you unpack them when they are delivered. No need to wash them before you put them in the fridge. Just keep them cold to keep them fresh.

How and when should I wash my berries?
We recommend you store your FullBlues in the refrigerator immediately after unpacking them. When you're ready to enjoy your berries, rinse them under cold water before consuming.

Where are FullBlues grown?
FullBlue blueberries are grown in Lacey Township, New Jersey, and on our rooftop farm in Long Island City, New York. Stay tuned for our westward expansion.

Who is behind the FullBlues brand?
A plant scientist and two environmental infrastructure entrepreneurs who want to revolutionize the way we grow food. Meet Tiffany and Ken here.

Where are FullBlues grown?
FullBlue blueberries are grown in Lacey Township, New Jersey, and on our rooftop farm in Long Island City, New York. Stay tuned for our westward expansion.

Who is behind the FullBlues brand?
A couple of scientist-founders who want to revolutionize the way we grow food. Meet Tiffany and Ken here.

Is all your produce organic?
Yes, all our produce is always USDA certified organic. Learn more about Our Farms and Our Berries

Who can I reach out to regarding questions not covered here, or to talk about my specific situation?
We’re here to help. Please reach out to us through our Contact Us page.